Greenland Market Research (“we” “our” “us”) respects your privacy and is committed to protecting the personal information of research participants, clients and website visitors. This Privacy Policy explains how we collect, use, share and protect your information when you interact with our website and services.
1. Who We Are
Greenland Market Research is a market research fieldwork firm providing data collection and fieldwork services to support clients’ research projects. We adhere to ethical standards for market research and comply with applicable data protection regulations.
2. Information We Collect
We may collect the following types of information:
From Website Visitors
i. Contact details (name, email, phone) when you submit inquiries via forms.
ii. Technical data such as IP address, browser type and cookies for website functionality and analytics.
From Research Participants
i. Demographic data (e.g. age, gender, location) provided during surveys or interviews.
ii. Opinions, feedback or responses you choose to share as part of research activities.
iii. Any additional information you consent to provide for a research study.
From Clients and Business Partners
i. Business contact details (name, job title, company, email and phone/landline/cell number).
ii. Project-related communications and agreements.
3. How We Use Information
We use personal data only for legitimate business and research purposes, including:
i. Conducting surveys, interviews and other research fieldwork.
ii. Analysing research data and delivering insights to clients.
iii. Responding to enquiries and managing client relationships.
iv. Improving our services, website and user experience.
v. Complying with legal and regulatory requirements.
We do not sell or rent personal data to third parties.
4. Legal Basis for Processing
If you are a resident of the European Economic Area (EEA), we process personal data based on one or more of the following legal grounds:
i. Consent (when you voluntarily participate in a survey).
ii. Contract (to fulfil agreements with clients).
iii. Legitimate interests (for business operations such as quality assurance and service improvement).
iv. Legal obligations (to comply with applicable laws).
5. Information Sharing
We may share information with:
i. Clients (in anonymised or aggregated form, unless otherwise consented).
ii. Service providers who support our operations (e.g., IT hosting, survey platforms).
iii. Regulatory or legal authorities when required by law.
All third parties are bound by confidentiality and data protection agreements.
6. Data Retention
Participant data: Retained only as long as necessary for research purposes and then securely deleted or anonymised.
Client and business records: Retained in line with contractual and regulatory obligations.
Website Enquiries: Retained only as long as needed to respond to your request.
7. Your Rights
Depending on your location, you may have the following rights:
i. Access to the personal data we hold about you.
ii. Correction of inaccurate or incomplete information.
iii. Deletion of your personal data (“right to be forgotten”).
iv. Restriction or objection to processing.
v. Data portability (where applicable).
vi. Withdrawal of consent (where consent is the legal basis for processing).
To exercise your rights, please contact us at info@greenland-research.com
8. Cookies and Tracking
Our website uses cookies and similar technologies to:
i. Enable website functionality.
ii. Analyse website traffic and usage.
iii. Improve the browsing experience
You may manage cookies through your browser settings.
9. Data Security
We implement technical and organisational measures to safeguard your personal data against unauthorised access, loss or misuse. However, no transmission or storage system can be guaranteed as 100% secure.
10. International Data Transfers
If we transfer personal data outside of your country (e.g. to service providers or partners) we ensure appropriate safeguards are in place in compliance with applicable data protection laws (e.g. Standard Contractual Clauses for EU data).
11. Children’s Privacy
We do not knowingly collect or process personal data from children under the age of 16 (or the minimum age required by local law) without parental consent.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date.
13. Contact Us
If you have questions or concerns about this Privacy Policy or how we handle your data, please contact us:
Greenland Market Research
Email: info@greenland-research.com
Phone: +97 1506852201
Address: Dubai Islamic Bank Building. Block C, Office no. 802, Al Nud (Al Qasimia), Sharjah, UAE